Recruting and Retaining a Team of Concierges: Our Best Practices
In a sector where personalized service and attention to detail make the difference, human resources management is a crucial issue for attracting and retaining the best talents. The role of a concierge, in particular, requires specific skills and a unique expertise that cannot be improvised. Companies must put in extra effort to recruit competent concierges, […]
Comment personalize a stay to build loyalty with your travelers
Customized stays represent more than just a service; they have become essential for hosts seeking to establish lasting relationships with their travelers. Indeed, in the hospitality and vacation rental sector, customer expectations are constantly evolving. With increased competition, it is time for innovation to attract, retain, and provide an unforgettable experience. By 2025, practices are […]
