At Concierge Angels, we understand that trust and transparency are paramount for our clients. That’s why we have developed an FAQ that gathers the most frequently asked questions we receive. Whether you are a property owner or want to learn more about our services, this article is for you. We offer detailed answers, accompanied by practical examples and tables for a better understanding of our offering.
What services does Concierge Angels offer?
Concierge Angels offers a range of diversified and adaptable services, ensuring that every need is taken into account. Here is an overview of our services:
| Type of Service | Description |
|---|---|
| Management of holiday rentals | We handle creating and managing your listing on popular platforms like Airbnb. |
| Subletting | We take care of everything, from selecting tenants to managing reservations. |
| Services for individuals | Assistance in organizing your accommodation during your absence, including cleaning and maintenance. |
| Services for businesses | Property management for companies, with a service tailored to their specific needs. |
How does billing for your services work?
Billing at Concierge Angels is designed to be simple and transparent. We offer a commission model based on the income generated by your property. Here is how it works:
| Type of Income | Commission |
|---|---|
| Rental income | We take a commission starting from 20% of the net income generated. |
| Return on investment | You can earn up to 80% of the income, depending on occupancy. |
What are the requirements to become a client?
Becoming a client of Concierge Angels is a straightforward process. Here are the steps to follow:
Necessary Documents
For effective management, we need the following documents:
- Copy of your ID card.
- Lease or sublease agreement.
- Information about your property (address, type, etc.).
Contract Signature
Once the documents are provided, a contract is established in which all conditions are clearly stated. This includes the duration of our commitment, the services included, and the commission structure.
How is rental management handled?
Our team commits to managing reservations efficiently. Here is the process we follow:
Creating the listing
We create an attractive listing on major booking platforms, using professional photos and detailed descriptions.
Selecting travelers
We conduct a rigorous selection of travelers to ensure your peace of mind. Our criteria include:
- Previous reviews of travelers.
- The purpose of their stay (leisure, business, etc.).
Who can benefit from your services?
Our services are suitable for both individuals and professionals. We work with property owners looking to monetize their property as well as with companies needing assistance in managing their real estate assets.
Individuals
If you are an individual, we help you maximize your rental income while relieving you of repetitive tasks related to rental management.
Professionals
For businesses, we offer a tailored service that meets your specific needs, whether it’s managing offices or housing for traveling employees.
How to contact Concierge Angels?
For any additional questions or to request a quote, do not hesitate to contact us through the following means:
- Phone: 01 86 76 12 82
- Email: contact@conciergeangels.com
Discover all the answers to frequently asked questions about our service here. Whether you are already a client or considering joining our community, this information will help you better understand our operations and maximize your experience.
What is the applicable commission for our services?
Our pricing model is designed to be transparent. You can retain up to 80% of the income generated by renting out your property, as we only take a 20% commission. This structure means your profit increases with the frequency of your property’s rentals.
To learn more, visit our tariffs page.
Who manages the listing creation?
Airbnb listing management
We handle creating and managing your Airbnb listing with our contact details. This includes verifying travelers and communicating with them, ensuring complete peace of mind.
On which platforms do we offer your properties for rental?
We ensure rentals on reputable platforms such as Airbnb, HomeAway, and Booking, guaranteeing optimal visibility for your property.
Tenant profiles
Travelers choosing your accommodation come from all over the world, with a majority of 40% being French. We conduct a rigorous selection to exclude undesirable profiles to guarantee a peaceful experience for all.
Managing your personal belongings
It’s crucial to secure your personal belongings during rentals. We recommend storing valuables in secure locations. If needed, we can provide sealed boxes or secure your cupboards.
Guests enjoy discovering the personality of your space. So, keep a personal touch without having to remove everything.
Key handover and collection
To ensure security, we require two sets of keys during the rental period. Once the reservation is confirmed, we inform you of the partner café where the second set of keys can be left, ensuring easy retrieval.
What to do in case of damages?
We take photos of your apartment after each stay to document its condition, enabling clear follow-up in case of damage. Thanks to our insurance policies, your property is protected up to 800,000 €.
Post-contract cancellations
Once the contract is signed, it is important to adhere to the agreed dates. However, if an unforeseen event occurs, you can cancel if the property is not booked. Otherwise, cancellation fees may apply.
Additional questions?
For further answers, feel free to browse our other articles or contact our customer service directly. We are here to support you.
