Recruite and retain a team of concierges: our best practices
In a sector where personalized service and attention to detail make the difference, human resources management represents a crucial challenge to attract and retain the best talents. The role of concierge, in particular, requires specific skills and a unique know-how that cannot be improvised. Companies must double their efforts to recruit competent concierges, capable of […]
How to personalize a stay to foster customer loyalty
Customized stays represent more than just a service; they have become essential for hosts seeking to establish long-lasting relationships with their travelers. Indeed, in the hospitality and vacation rental sectors, customer expectations are constantly evolving. With increased competition, innovation is now key to captivating, retaining, and providing an unforgettable experience. By 2025, practices are being […]
