At Concierge Angels, we understand that trust and transparency are essential for our clients. That’s why we have developed a FAQ that gathers the most frequently asked questions we receive. Whether you are a property owner or want to learn more about our services, this article is tailored for you. We offer detailed answers, accompanied by practical examples and tables for a better understanding of our offerings.
What services does Concierge Angels offer?
Concierge Angels offers a range of diverse and adaptable services, ensuring that every need is addressed. Here is an overview of our services:
| Type of Service | Description |
|---|---|
| Management of short-term rentals | We handle the creation and management of your listing on popular platforms like Airbnb. |
| Subletting | We take care of everything, from selecting tenants to managing reservations. |
| Services for individuals | Assistance in organizing your accommodation during your absence, including cleaning and maintenance. |
| Services for businesses | Property management for companies, with a service tailored to their specific needs. |
How does your billing process work?
Billing at Concierge Angels is designed to be simple and transparent. We offer a commission model based on the income generated by your property. Here is how it works:
| Type of income | Commission |
|---|---|
| Rental income | We take a commission starting from 20% of the net revenue generated. |
| Return on investment | You can earn up to 80% of the income, depending on occupancy. |
What are the requirements to become a client?
Becoming a client of Concierge Angels is a straightforward process. Here are the steps to follow:
Necessary documents
For effective management, we need the following documents:
- Copy of your ID document.
- Lease or sublease agreement.
- Information about your property (address, type, etc.).
Signing the contract
Once the documents are provided, a contract is drafted in which all conditions are clearly stated. This includes the duration of our commitment, the services included, and the commission structure.
How is the rental management handled?
Our team commits to managing reservations efficiently. Here is the process we follow:
Creating the listing
We create an attractive listing on major booking platforms, using professional photos and detailed descriptions.
Selecting travelers
We conduct a rigorous selection of travelers to ensure your peace of mind. Our criteria include:
- Previous reviews of travelers.
- Purpose of their stay (leisure, business, etc.).
Who can benefit from your services?
Our services are suitable for both individuals and professionals. We work with property owners looking to monetize their property as well as with companies needing support in managing their real estate assets.
Individuals
If you are an individual, we help you maximize your rental income while relieving you of repetitive tasks related to rental management.
Professionals
For companies, we offer a customized service that meets your specific needs, whether it’s managing office spaces or accommodations for traveling employees.
How to contact Concierge Angels?
For any additional questions or to request a quote, do not hesitate to contact us through the following means:
- Phone: 01 86 76 12 82
- Email: contact@conciergeangels.com
Find all the answers to frequently asked questions about our service here. Whether you are already a client or considering joining our community, this information will help you better understand how we operate and maximize your experience.
What is the applicable commission for our services?
Our pricing model is designed to be transparent. You can earn up to 80% of the income generated by renting your property, since we only take a 20% commission. This structure means your profit increases with the frequency of your property’s rentals.
To learn more, visit our pricing page.
Who handles the listing management?
Managing Airbnb listings
We take care of creating and managing your Airbnb listing with our contact details. This includes vetting travelers and communicating with them for peace of mind.
On which platforms do we list your property?
We ensure listings on reputable platforms such as Airbnb, HomeAway, and Booking, guaranteeing optimal visibility for your property.
Tenant profiles
Travelers choosing your accommodation come from all over the world, with a majority of 40% from France. We conduct rigorous screening to exclude undesirable profiles and ensure a peaceful experience for all.
Managing your personal belongings
It is crucial to secure your personal belongings during rentals. We recommend storing valuables in secure locations. If needed, we can provide sealed boxes or secure your cabinets.
Guests enjoy discovering the personality of your space. Therefore, keep a personal touch without having to remove everything.
Key exchange and retrieval
To ensure security, we require two sets of keys during the rental period. Once the reservation is confirmed, we inform you of the partner cafe where you can leave the second set of keys, facilitating easy retrieval.
What should be done in case of damages?
We take photos of your apartment after each stay to document its condition, allowing clear tracking in case of damage. Thanks to our insurance, your property is protected up to 800,000 €.
Post-contract cancellations
Once the contract is signed, it is important to respect the agreed dates. However, in case of unforeseen circumstances, you may cancel if the property is not booked. Otherwise, cancellation fees may apply.
Additional questions?
For further answers, feel free to browse our other articles or contact our customer service directly. We are here to support you.
