At Concierge Angels, we know that trust and transparency are essential for our clients. That’s why we have developed an FAQ that gathers the most frequently asked questions we receive. Whether you are a property owner or want to learn more about our services, this article is for you. We provide detailed answers, accompanied by practical examples and tables for a better understanding of our offerings.
What services does Concierge Angels offer?
Concierge Angels offers a diverse and adaptable range of services, ensuring that every need is addressed. Here’s an overview of our services:
| Type of service | Description |
|---|---|
| Management of seasonal rentals | We handle the creation and management of your listing on popular platforms like Airbnb. |
| Subletting | We take care of everything, from selecting tenants to managing reservations. |
| Services for individuals | Assistance in organizing your accommodation during your absence, including cleaning and maintenance. |
| Services for businesses | Property management for companies, with a service tailored to their specific needs. |
How does your billing work?
Billing at Concierge Angels is designed to be simple and transparent. We offer a commission model based on the income generated by your property. Here’s how it works:
| Type of income | Commission |
|---|---|
| Rental income | We take a commission starting from 20% of the net revenue generated. |
| Return on investment | You can earn up to 80% of the income, depending on occupancy. |
What are the requirements to become a client?
Becoming a client of Concierge Angels is a simple process. Here are the steps to follow:
Necessary documents
For effective management, we need the following documents:
- Copy of your ID card.
- Lease or sublease agreement.
- Information about your property (address, type, etc.).
Contract signing
Once the documents are provided, a contract is drawn up in which all the conditions are clearly stated. This includes the duration of our commitment, the services provided, and the commission structure.
How is rental management handled?
Our team commits to managing bookings efficiently. Here’s the process we follow:
Creating the listing
We create an attractive listing on key booking platforms, using professional photos and detailed descriptions.
Selecting travelers
We conduct a rigorous selection of travelers to ensure your peace of mind. Our criteria include:
- Previous reviews of travelers.
- The purpose of their stay (leisure, business, etc.).
Who can benefit from your services?
Our services are suitable for both individuals and professionals. We work with property owners seeking to monetize their property as well as with companies needing support in managing their real estate assets.
Individuals
If you are an individual, we help maximize your rental income while relieving you of repetitive management tasks.
Professionals
For businesses, we offer a customized service that meets your specific needs, whether it’s managing offices or accommodations for traveling employees.
How to contact Concierge Angels?
For any additional questions or to request a quote, do not hesitate to contact us via the following methods:
- Phone: 01 86 76 12 82
- Email: contact@conciergeangels.com
Find here all the answers to frequently asked questions regarding our service. Whether you are already a customer or considering joining our community, these details will help you better understand how we operate and maximize your experience.
What is the applicable commission for our services?
Our pricing model is designed to be transparent. You can keep up to 80% of the income generated by renting out your property, as we take only a 20% commission. This structure means your profit increases with the frequency of your property’s rentals.
For more details, visit our pricing page.
Who manages the listing?
Managing Airbnb listings
We handle creating and managing your Airbnb listing with our contact details. This includes vetting travelers and communicating with them for complete peace of mind.
On which platforms do we advertise your properties for rent?
We ensure rentals on renowned platforms such as Airbnb, HomeAway, and Booking, guaranteeing maximum visibility for your property.
Tenant profiles
Travelers choosing your accommodation come from all around the world, with a majority of 40% being French. We conduct a rigorous selection process to exclude undesirable profiles and ensure a peaceful experience for everyone.
Managing your personal belongings
It is crucial to secure your personal belongings during rentals. We recommend storing valuables in secure locations. If needed, we can provide sealed boxes or secure your cupboards.
Guests enjoy discovering the personality of your place. Therefore, keep a personal touch without having to remove everything.
Key handover and collection
To ensure safety, we require two sets of keys during the rental period. Once the reservation is confirmed, we inform you of the partner café where you can leave the second set, ensuring easy retrieval.
What to do in case of damage?
We take photos of your apartment after each stay to document its condition, enabling clear follow-up in case of damage. Thanks to our insurance, your property is protected up to 800,000 €.
Post-contract cancellations
Once the contract is signed, it is important to respect the agreed dates. However, in case of unforeseen circumstances, you may cancel if the property is not reserved. Otherwise, cancellation fees may apply.
Additional questions?
For further answers, feel free to browse our other articles or contact our customer service directly. We are here to support you.
