At Concierge Angels, we know that trust and transparency are essential for our clients. That’s why we have developed an FAQ that covers the most frequently asked questions we receive. Whether you are a property owner or want to learn more about our services, this article is for you. We provide detailed answers, accompanied by practical examples and tables for a better understanding of our offer.
What services does Concierge Angels offer?
Concierge Angels offers a range of diverse and adaptable services, ensuring that every need is addressed. Here is an overview of our services:
| Type of Service | Description |
|---|---|
| Management of Vacation Rentals | We handle the creation and management of your listing on popular platforms like Airbnb. |
| Subletting | We take care of everything, from selecting tenants to managing bookings. |
| Personal Services | Assistance in organizing your accommodation during your absence, including cleaning and maintenance. |
| Business Services | Management of real estate assets for businesses, with services tailored to their specific needs. |
How does billing for your services work?
Billing at Concierge Angels is designed to be simple and transparent. We offer a commission model based on the revenue generated by your property. Here’s how it works:
| Type of Revenue | Commission |
|---|---|
| Rental Income | We take a commission starting at 20% of the net revenues generated. |
| Return on Investment | You can earn up to 80% of the income, depending on occupancy. |
What are the requirements to become a client?
Becoming a client at Concierge Angels is a straightforward process. Here are the steps to follow:
Required Documents
For effective management, we need the following documents:
- Photocopy of your ID card.
- Lease or sub-lease agreement.
- Information about your property (address, type, etc.).
Signing the Contract
Once the documents are provided, a contract is drafted in which all conditions are clearly stated. This includes the duration of our commitment, the services provided, and the commission structure.
How does rental management work?
Our team is committed to managing bookings efficiently. Here is the process we follow:
Creating the Listing
We create an attractive listing on major booking platforms, using professional photos and detailed descriptions.
Traveler Selection
We conduct a rigorous selection of travelers to ensure your peace of mind. Our criteria include:
- Previous reviews of travelers.
- The purpose of their stay (leisure, business, etc.).
Who can benefit from your services?
Our services are suitable for both individuals and professionals. We work with property owners looking to maximize their rental income, as well as with companies needing assistance in managing their real estate assets.
Individuals
If you are an individual, we help you maximize your rental income while relieving you of repetitive tasks related to rental management.
Professionals
For companies, we offer a tailored service that meets your specific needs, whether it’s managing offices or accommodations for traveling employees.
How to contact Concierge Angels?
For any additional questions or to request a quote, please do not hesitate to contact us through the following methods:
- Phone: 01 86 76 12 82
- Email: contact@conciergeangels.com
Discover all the answers to frequently asked questions about our service here. Whether you are already a client or considering joining our community, this information will help you better understand our operation and maximize your experience.
What is the applicable commission for our services?
Our pricing model is designed to be transparent. You can keep up to 80% of the revenue generated by your rental, as we only take a 20% commission. This structure means that your profit increases with the frequency of your property’s rentals.
To learn more, visit our pricing page.
Who handles the listing management?
Airbnb Listing Management
We take care of creating and managing your Airbnb listing with our contact details. This includes traveler verification and communication, ensuring total peace of mind.
On which platforms do we offer your properties for rent?
We ensure rentals on renowned platforms such as Airbnb, HomeAway, and Booking, guaranteeing optimal visibility for your property.
Tenant profile
Travelers choosing your accommodation come from all over the world, with a majority of 40% being French. We conduct rigorous screening to exclude undesirable profiles, ensuring a peaceful experience for everyone.
Managing your personal belongings
It is crucial to secure your personal belongings during rentals. We recommend storing valuables in secure places. If needed, we can provide sealed boxes or secure your closets.
Guests enjoy discovering the personality of your place. So, keep a personal touch without having to remove everything.
Key exchange and retrieval
To ensure security, we require two sets of keys during the rental period. Once the reservation is confirmed, we inform you of the partner café where you can leave the second set of keys, ensuring easy retrieval.
What to do in case of damages?
We take photos of your apartment after each stay to document its condition, allowing for clear tracking in case of damage. Thanks to our insurance, your property is protected up to 800,000 €.
Post-contract cancellations
Once the contract is signed, it is important to respect the agreed dates. However, in case of unforeseen events, you may cancel if the property is not booked. Otherwise, cancellation fees may apply.
Additional questions?
For further answers, feel free to browse our other articles or contact our customer service directly. We are here to support you.
