At Concierge Angels, we know that trust and transparency are essential for our clients. That’s why we have developed a FAQ that gathers the most frequently asked questions we receive. Whether you are a property owner or looking to learn more about our services, this article is for you. We offer detailed answers, accompanied by practical examples and tables for a better understanding of our offer.
What services does Concierge Angels offer?
Concierge Angels offers a range of diversified and adaptable services, ensuring that every need is taken into account. Here’s an overview of our services:
| Type of service | Description |
|---|---|
| Management of seasonal rentals | We handle the creation and management of your listing on popular platforms like Airbnb. |
| Sub-letting | We take care of everything, from selecting tenants to managing reservations. |
| Services for individuals | Assistance in organizing your accommodation during your absence, including cleaning and maintenance. |
| Services for businesses | Management of real estate assets for companies, with a service tailored to their specific needs. |
How does billing for your services work?
Billing at Concierge Angels is designed to be simple and transparent. We offer a commission model based on the revenue generated by your property. Here’s how it works:
| Type of revenue | Commission |
|---|---|
| Rental income | We take a commission starting from 20% of the net income generated. |
| Return on investment | You can earn up to 80% of the revenue, depending on occupancy. |
What are the requirements to become a client?
Becoming a client of Concierge Angels is a simple process. Here are the steps to follow:
Necessary documents
For effective management, we need the following documents:
- Photocopy of your ID.
- Lease or sub-lease agreement.
- Information about your property (address, type, etc.).
Contract signing
Once the documents are provided, a contract is drafted in which all conditions are clearly specified. This includes the duration of our commitment, the services included, and the commission structure.
How is the management of rentals handled?
Our team is committed to managing reservations efficiently. Here’s the process we follow:
Creating the listing
We create an attractive listing on major reservation platforms, using professional photos and detailed descriptions.
Selecting travelers
We conduct a rigorous selection of travelers to ensure your peace of mind. Our criteria include:
- Previous reviews of travelers.
- Purpose of their stay (leisure, business, etc.).
Who can benefit from your services?
Our services are suitable for both individuals and professionals. We work with property owners seeking to monetize their property as well as companies needing support in managing their real estate assets.
Individuals
If you are an individual, we help you maximize your rental income while relieving you of repetitive tasks related to property management.
Professionals
For companies, we offer a tailored service that meets your specific needs, whether it concerns managing offices or housing for traveling employees.
How to contact Concierge Angels?
For any additional questions or to request a quote, do not hesitate to contact us via the following methods:
- Phone: 01 86 76 12 82
- Email: contact@conciergeangels.com
Find all the answers to frequently asked questions about our service here. Whether you are already a client or considering joining our community, this information will help you better understand our operations and maximize your experience.
What is the applicable commission for our services?
Our pricing model is designed to be transparent. You can earn up to 80% of the revenue generated by renting your property because we only take a 20% commission. This structure means that your profit increases with the frequency of your property’s rental.
To learn more, visit our pricing page.
Who handles the listing management?
Airbnb listing management
We handle creating and managing your Airbnb listing with our contact details. This includes verifying travelers and communicating with them, ensuring total peace of mind.
On which platforms do we list your properties for rent?
We ensure rentals on renowned platforms such as Airbnb, HomeAway, and Booking, guaranteeing optimal visibility for your property.
Tenant profile
The travelers choosing your accommodation come from around the world, with a majority of 40% being French. We conduct a rigorous selection process to filter out undesirable profiles and ensure a peaceful experience for everyone.
Managing your personal belongings
It is crucial to secure your personal belongings during rentals. We recommend storing valuables in secure places. If needed, we can provide sealed boxes or secure your closets.
Guests enjoy discovering the personality of your space. Therefore, keep a personal touch without removing everything.
Key handover and retrieval
To ensure security, we require two sets of keys during the rental period. Once the reservation is confirmed, we direct you to our partner café where you can leave the second set, facilitating easy retrieval.
What to do in case of damage?
We take photos of your apartment after each stay to document its condition, allowing for clear tracking in case of damage. Thanks to our insurance, your property is protected up to 800,000 €.
Post-contract cancellations
Once the contract is signed, it is important to adhere to the agreed dates. However, in case of unforeseen circumstances, you may cancel if the property is not booked. Otherwise, cancellation fees may apply.
Additional questions?
For further answers, feel free to browse our other articles or contact our customer service directly. We are here to support you.
